Customer Area, two-factor authentication

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Two Factor Authentication, also known as 2FA, two step verification or TFA (as an acronym), is an extra layer of security that is known as “multi factor authentication” that requires not only a password and username but also something that only, and only, that user has on them, i.e. a piece of information only they should know or have immediately to hand – such as a physical token.

Using a username and password together with a piece of information that only the user knows makes it harder for potential intruders to gain access and steal that person’s personal data or identity.

How do I Enable?

You can enable this on our control panel per contact on each of your users:

Going on Account –> Manage contact –> Contact and edit your contact and enable checkbox Two factor Autentication


After this, and after that you generated/entered secret, you should use the QR code in your google authenticator app to enter the login to your control panel

Once that is set, and try to login again, you will see this screen, the code is generated randomly by your google authenticator app.

You can download the app for Android and for Apple




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